Payments, Shipping & Delivery

When will my order ship?

Please allow 2-3 business days for orders to be processed and shipped. Once your items have left the warehouse, you will receive shipping confirmation. If you purchased an item that has become back ordered, you will receive an email from us immediately notifying you of the delay in shipment.

Order cut off Time: 12 pm GMT
Handling time (days): 1 Business Day (Mon-Friday)
Transit time (days): 1-2 Business Days (Mon-Friday)

What are my shipping fees?

As always, We ship FREE.

Free standard shipping (1-2 business days) is automatically applied at checkout on all orders before taxes are applied.

Quickshift Dispatching reserves the right to change this offer at any time. Quickshift Dispatching reserves the right to refuse shipping orders without cause with a full refund to the consumer.

If one item is backordered, when will my package ship?

We strive to ship all of our orders as fast as possible. If your order has an item that is not currently in stock, your entire order will be shipped when that item is back in stock. If you need part of your order sooner, contact us here and we will determine if your request may be accommodated.

DO WE SHIP TO APO/DPO?

No, we do not ship to military and APO/DPO addresses.

My order didn’t ship yet; can I add an item to it?

For your own security we don’t store your 3-digit pin/CVV for credit card on file, so the best way to add to an existing order is to place a new order. Unfortunately, once an order is placed it is immediately sent to the warehouse to fulfill and cannot be altered.

How do I know that my order has been shipped?

When your order has been shipped, we will send you an email confirmation with your tracking number and a link to where you can track it online.

What is the status of my order? How do I track my order?

Once you have placed an order, you can check on its status at any time. Once an order has shipped, you will receive an e-mail that will contain your tracking information. You may also sign up for an account to keep track of all your orders with us here.

Where is my package? My tracking number states “Delivered,” but I did not receive my package. FedEx, UPS, etc. cannot locate my package.

We apologize, but unfortunately once your order is given to any third parties it is out of our control and thus we cannot be of any help or held responsible. Please contact the third party for further assistance on their services being performed. To the extent that Quickshift Dispatching contains links to outside services and resources, the availability and content of which Quickshift Dispatching does not control, any concerns regarding any such service or resource, or any link included on the Site, should be directed to the particular outside service or resource. Quickshift Dispatching has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

What if I receive defective item? 

For safe and secure delivery, we advise you to please check your parcel as soon as you receive it. Since defective item can be report within 30 days only.

Why did I receive partial order?

Sometimes items are dispatched from different warehouses from different cities. If you get one item earlier and don’t get the rest of the items, please wait for 4-7 business days to reach it to you.

Why isn’t my free shipping code working?

Free shipping codes must be entered into the promotion box at checkout. If you are having trouble with the code itself, or can’t find a place to enter it, contact us here and let us know you are having trouble using the code BEFORE you place the order. We cannot accommodate orders once they have been placed.

Can I use two codes on one order?

Only one code is valid per order at this time.

Do you price match?

To ensure you get the best value, we offer price matching! To request a price match, please share the current web link where you found the lower price for reference.

Unfortunately, we cannot offer price matching for delivered items.

We reserve the right to exclude certain websites from price matching.

We deduct round way shipping (Depending on distance and parcel weigh) of your total amount if parcel intercept.

For any questions or assistance, please feel free to contact our customer service team.

International Shipping

What countries do you ship to?

We provide free shipping within United Kingdom. However, for Alaska and Hawaii customers have to pay shipping charges.

Are your prices in GBP?

All the prices on the site are in GBP and our payment systems processes orders in GBP. The conversion rate to your currency will happen through your bank or credit card.